Product Safety & Care

Safe everyday use

Fernva products are pet accessories and are not veterinary or medical devices. Read the product information and supervise your pet where appropriate.

  • Check products regularly and stop use immediately if an item becomes damaged, loose or unsafe.
  • Keep grooming tools away from eyes, wounds and irritated or sensitive skin.
  • Use gentle pressure when grooming and stop if your cat shows discomfort.
  • Do not continue using a cooling mat if it is punctured, torn or leaking.
  • Confirm dimensions and suitability using your pet’s actual measurements.
  • Keep packaging and small detachable parts away from pets and children.

Seek advice from a qualified veterinarian if your cat has pain, skin irritation, unusual hair loss or another health concern.